All of our rentals are available for a rental period of up to 5 hours. Should you require additional time, an hourly extension can be arranged at a rate of $50 per hour. A fee of $50 will be applied for pickups requested after 9pm. Additionally, pickups after 11pm will incur a fee of $150.

Our 13x13 Bounce House stands at approximately 9.5 feet in height.

NO FACE PAINT No Food No Drinks No Shoes No Pens/ No Markers/No Paint/ No Slime Please Note: Damage to any of the Bounce House will result in additional fee to repair or replace. Any sort of face paint even washable is NOT allowed. Clients will be held responsible for replacement cost. If the bounce house is returned with excessive dirt, grim or mess. You will be charged a $100 cleaning fee. We want your party to be fun & stress free. Please follow these rules and have adult supervision at all times. Thank you!

At the moment, we serve both Chicago, IL, and it's surrounding suburbs, which include the Northwest, West, and Southwest Suburbs. We are delighted to offer complimentary delivery within the initial 15-mile radius. If the distance extends beyond 15 miles from our base in Vernon Hills, IL, there is an additional fee of $50 is applicable for each additional 30-mile. Please note: There is a minimum delivery requirement of $500. Cities we deliver too: Vernon Hills Libertyville Mundelein Lincolnshire Buffalo Grove Long Grove Lake Forest Gurnee Grayslake Lake Bluff North Chicago Wheeling Deerfield Highland Park Waukegan North Brook Arlington Heights Buffalo Grove Mount Prospect Palatine Schaumburg Hoffman Estates Des Plaines Elk Grove Village Wheeling Glenview Northbrook Skokie Evanston Park Ridge Niles Naperville Aurora Wheaton Downers Grove Oak Brook Lombard Elmhurst Glen Ellyn Hinsdale Westmont Bolingbrook Lisle Woodridge Joliet Geneva If the city you're looking for isn't included in the list, don't be concerned. You're welcome to reach out to us for information regarding delivery possibilities in your area. We're available to help answer your questions!

To secure your event date, we request a non-refundable deposit of 50%. The final payment is due 72 hours before your event. Please note that reservations are considered confirmed only upon receipt of your deposit.

Regrettably, we do not provide pickup services for our rentals. Our exclusive focus on delivery ensures meticulous assembly and a secure setup, guaranteeing the proper functioning and safety of our products

Our quotes are valid for 48 hours from the time we email them to you. After that, availability is subject to change at any time.

Once you've submitted a booking form and choose to move forward with the reservation, we will promptly send you an invoice. This invoice will allow you to conveniently make the deposit payment directly.

After you've completed the deposit payment, we'll reach out to you 72 hours prior to your event to coordinate the drop-off and pick-up schedule. We kindly request that you settle the remaining balance either before or within 72 hours of the event. In the event that we need to send multiple reminders for the remaining balance, a fee may apply.

We take care of all the necessary tasks. Our commitment extends to accommodating your preferred schedule. On the day of your scheduled event, we provide both drop-off and pickup services. Drop Off To ensure a safe and successful delivery for everyone involved, it's essential to have a wide and smooth pathway available. This requirement is firm. Failure to meet these criteria will result in the cancellation of your reservation, with no possibility of a refund. For more details, please refer to our Policy page. Our equipment must be placed on surfaces such as grass, turf, asphalt, concrete, pavers, or within a venue or residence. Additionally, kindly ensure the removal of any pet waste before our arrival. Pick Up For a seamless pickup process, we suggest arranging a pickup time 30 minutes to one hour following the departure of your guests from the event. A fee of $50 will be applied for pickups requested after 9pm. Additionally, pickups after 11pm will incur a fee of $150.

It is our preference that you refrain from doing so. We highly recommend engaging a professional who employs commercial-grade balloons for greater durability. This not only ensures longer-lasting balloons but also prevents any fading of balloon colors on our equipment. Here are a few of the balloon brands we approve: Qualatex Sempertex Tuftex Gemar Betallatex

Please take note that arrangements will not be carried out during windy days. Furthermore, we stipulate a weather temperature ranging from 55 degrees as a minimum to 99 degrees as a maximum. In the event that weather circumstances necessitate a change in schedule, please inform us at least 72 hours prior to your event. If such a scenario occurs, you have the option to explore an alternative indoor rental choice, based on its availability.

Deposits are non-refundable. While we comprehend that unforeseen circumstances can arise, leading to event rescheduling, we request a minimum notice of 72 hours. In such cases, your deposit will be retained, and we will make every effort to accommodate the rescheduling of your event for an alternate date. Please note that refunds are not provided. Kindly refer to our cancellation policy for comprehensive details.

Maintaining the cleanliness and safety of all our equipment, including bounce houses, is of utmost importance to us. We strictly adhere to a comprehensive cleaning regimen to uphold a hygienic and pleasant environment for all our customers. Following each use, our dedicated team meticulously cleans and sanitizes every piece of equipment, using industry-approved cleaning agents. Our focus extends to disinfecting high-touch surfaces and areas. Additionally, we conduct thorough inspections of each equipment item before and after every use to promptly address any cleaning or maintenance requirements. Please be assured that we take these measures seriously, aiming to provide you with impeccably clean, well-maintained, and secure equipment for your events. You're contentment and safety are our foremost priorities.

Currently, we do not provide generators, but we are looking forward to offering them in the near future. In the meantime, we recommend considering the option of renting a generator from Home Depot.

Absolutely, we are indeed equipped with insurance coverage. Should you require a copy of our Insurance Policy, please inform us in advance. Additionally, if you necessitate a Certificate of Liability Insurance, there is a fee of $30 associated with obtaining the certificate. Please Note: Kindly be aware that it falls under your responsibility to notify us if you require a Certificate of Liability Insurance. Should we arrive at your event which necessitates proof of insurance and this information was not communicated beforehand, your event will regrettably be subject to automatic cancellation.